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Terms of Service

Last updated: June 20, 2026

These Terms of Service ("Terms") govern your access to and use of the Crustoff platform, the API available at api.crustoff.app, the website at crustoff.app, and related services (collectively, the "Service"), operated by [Legal Entity Name] ("Crustoff", "we", "us"). By creating an account, generating an API key, or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. The Service

Crustoff provides a unified, OpenAI-compatible API for running open-source large language models on GPU infrastructure, billed on a prepaid, pay-per-token basis. Available models, pricing, and features may change over time.

2. Eligibility

You must be at least 18 years old (or the age of majority in your jurisdiction) and able to form a binding contract. If you use the Service on behalf of an organization, you represent that you are authorized to bind that organization to these Terms.

3. Accounts and API Keys

  • You are responsible for safeguarding your account credentials and API keys.
  • You are responsible for all activity that occurs under your account or keys, including all usage and charges, whether or not authorized by you.
  • Notify us promptly of any unauthorized use. You may revoke keys at any time.

4. Credits, Billing, and Payments

  • The Service is prepaid: you purchase credits, and usage is metered per token according to the model's then-current pricing and deducted from your balance.
  • Payments are processed by Stripe. By purchasing credits you agree to Stripe's terms. We do not store full payment-card details.
  • Except where required by law or stated in our [Refund Policy], credits are non-refundable and have no cash value. Unused credits may expire as described at purchase.
  • Prices are exclusive of taxes; you are responsible for applicable taxes. We may change pricing prospectively.

5. Acceptable Use

You agree not to use the Service to:

  • Violate any law or third-party rights, or generate infringing or unlawful content;
  • Generate or distribute content that sexually exploits minors, incites violence, harasses, or facilitates fraud, malware, or other harm;
  • Attempt to disrupt, overload, reverse engineer, or circumvent the Service's security, rate limits, or billing;
  • Resell, sublicense, or provide the Service to third parties except as expressly permitted; or
  • Use outputs for high-risk decisions (e.g., medical, legal, financial, employment, or safety-critical) without qualified human review.

We may throttle, suspend, or terminate access for suspected violations, abuse, or risk to the Service or others.

6. Open-Source Models and Third-Party Licenses

Models offered through the Service are made available under their own licenses (e.g., Apache-2.0, MIT, or model-specific community licenses). You are responsible for reviewing and complying with the applicable model license for any model you use. We grant no rights in the models beyond those licenses.

7. Your Content

"Inputs" are the prompts and data you submit; "Outputs" are the responses generated. As between you and us, you retain your rights in your Inputs. You grant us a limited license to process your Inputs and Outputs solely to operate, secure, and provide the Service. You are responsible for your Inputs and your use of Outputs, and for ensuring you have the necessary rights to submit your Inputs.

8. AI Output Disclaimer

Outputs are generated by machine-learning models and may be inaccurate, incomplete, offensive, or otherwise inappropriate, and may not be unique to you. Outputs do not constitute professional advice. You must evaluate Outputs for accuracy and suitability before relying on them.

9. No SLA; Best-Effort Availability

Crustoff is an affordable, community-oriented service provided on a best-effort, "as available" basis. We provide no service level agreement (SLA) and no guarantee of availability, uptime, latency, throughput, capacity, or that any given request will be accepted, queued, or served. Because the Service runs on shared and on-demand GPU infrastructure, requests may be rate-limited, delayed (including cold starts), rejected, or fail, and models may be temporarily or permanently unavailable.

We do not guarantee that the Service will produce any Output, or that Outputs will be available, complete, accurate, or fit for any purpose. We may add, modify, deprecate, or remove models or features, and may suspend or discontinue the Service at any time without liability. You should not rely on the Service for any use requiring guaranteed availability or results, and you are responsible for your own retries, timeouts, fallbacks, and safeguards.

10. Intellectual Property

The Service, including the website, software, and Crustoff marks, is owned by us or our licensors and protected by law. These Terms grant you no rights in our intellectual property except the limited right to use the Service.

11. Disclaimer of Warranties

THE SERVICE AND OUTPUTS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ACCURACY, TO THE MAXIMUM EXTENT PERMITTED BY LAW.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CRUSTOFF WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, OR FOR LOST PROFITS, REVENUES, DATA, OR GOODWILL. OUR TOTAL LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US IN THE THREE (3) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) USD $100.

13. Indemnification

You will indemnify and hold harmless Crustoff from claims, losses, and expenses arising out of your Inputs, your use of Outputs, or your violation of these Terms or applicable law.

14. Termination

You may stop using the Service at any time. We may suspend or terminate your access for violation of these Terms or to protect the Service. Sections that by their nature should survive termination will survive.

15. Changes to These Terms

We may update these Terms from time to time. Material changes will be indicated by updating the "Last updated" date, and your continued use constitutes acceptance.

16. Governing Law and Disputes

These Terms are governed by the laws of NY, United States of America, without regard to conflict-of-laws rules. The courts located in 228 Park Avenue, New York will have jurisdiction, except where applicable law provides otherwise.

17. Contact

Questions about these Terms: [support@crustoff.app].